By Eric Rosario
(671) 635-1840
(671) 635-1841
(671) 635-7651
Director of revenue and taxation Dafne Shimizu, in an exclusive interview with Kandit, announced her agency's set up of a call center, to be run by a retired private sector call center manager.
"Anytime we launch something... we have high volumes of calls," Ms. Shimizu said. "Well, something we're excited about is we're actually setting up a call center here. We have hired a call center supervisor who just started Monday and what's exciting too is the person we hired is retired from the private sector but was a customer service supervisor in the private sector for several years. She brings many years of experience with her into our call center."
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